INDUSTRY VIEW 

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Industry under pressure  amid tough macroeconomic conditions, higher regulatory scrutiny, and digital disruptions.

Blockchain and digital payments challenging traditional business models.

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INDUSTRY RESPONSE 

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FIs transitioning from a product-centric approach to a customer-focused one. 

Emphasis on customer engagement and processing speed, necessitating highly streamlined operations.

Regulatory compliance and financial risk management carry more significance

Increasing appetite to explore new business models made possible by new technologies.

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OUR APPROACH 

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Facilitate SME support through network of partnerships in niche areas.

Provide comprehensive insights into operations with proprietary decisions platform.

Consulting for digital disruption initiatives.

 

 

ADDRESSING CURRENT CHALLENGES 

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COMPLIANCE AND AUDIT

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Banks have to verify data integrity between external and internal financial records to comply to stringent government financial regulations. Most U.S. bankers report that regulatory requirements account for upwards of 10% of their operating costs.

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THE SOLUTION

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Drapsa enables banks to more confidently navigate these risks by identifying gaps and errors in various forms of  transactional data. At one major international bank, we enabled senior leadership team to take more informed decisions when asked to take action concerning suspicious activity reports (SARs) or review discrepancies in account balances across disparate data sources. Dashboards were designed to quickly understand core compliance statuses and reduce the complexity of looking at massive datasets for account reconciliations.

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RISK MANAGEMENT

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Today the scope and scale of regulations frequently change and are difficult to manage. Internally, banks face surging data and transaction volumes, the proliferation of data systems, and 3rd party interactions. All of these moving parts increase exposure to — and magnitude of — credit, market, and fraud risk.

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THE SOLUTION

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Drapsa enables banks to efficiently produce analytical reporting across huge volumes of data, distributed across multiple systems and domains. At the same time, risk managers are provided with sophisticated tools and analytical autonomy to uncover suspicious trends and behaviors before they become problems. Banks are able to satisfy regulatory requirements (such as Basel III, OCC, etc.) with confidence knowing that their data is unified and consistent across all regions and jurisdictions. 

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INDUSTRY VIEW

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Industry undergoing complete digital transformation.

Traditional business models are giving way to paradigms like connected insurance, usage-based premiums, and digital underwriting.

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INDUSTRY RESPONSE

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Digital solutions to stay profitable as they battle stringent regulatory norms, while managing complex portfolios in a persistently low interest rate environment. Leveraging emerging technologies, including drones, Big Data and Analytics to transform claims processing, enhance risk management and operational effectiveness. Increasing appetite to explore new business models made possible by new technologies.

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OUR APPROACH 

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Facilitate SME support through network of partnerships in niche areas.

Provide comprehensive insights into operations with proprietary decisions platform.

Solve complex business problems such as Digital Adoption, Customer Experience Management, Speed-to-Market, Underwriting Profitability, Operational Efficiency, Distribution Effectiveness and Claims Optimization

Facilitate IT services and solutions for the insurance industry .

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ADDRESSING CURRENT CHALLENGES

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SALES AND DISTRIBUTION

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Traditional sales and CRM systems only provide a fraction of the capabilities demanded by modern sales organizations.

They are not equipped to handle the demands of a mobile sales team, and struggle to provide the type of in-depth insight into individual customers or prospects that salespeople need to be effective.

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THE SOLUTION

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Drapsa provides insurance sales representatives with the ability to quickly view their book of business and analyze real-time information related to quotes, buying patterns, demographics, products, regions, and more. In-app multimedia content such as presentations, brochures, and marketing and training videos help to drive more meaningful conversations with brokers, customers, and sales management. That means sales representatives can focus their energy on growing business and closing deals instead of completing time-consuming administrative tasks.

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INDUSTRY VIEW 

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Transportation and logistics companies operate in a complex market. Travelers expect top-notch customer service and transactions via mobile devices, and new competitors are constantly challenging the traditional way of doing business. 

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INDUSTRY RESPONSE

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To remain competitive, the industry is constantly seeking avenues to improves operations, distribution, and fleet management with data analytics, to navigate changes in costs, market consolidation, and global competition.

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OUR APPROACH

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Facilitate SME support through network of partnerships in niche areas.

Provide comprehensive insights into operations with proprietary decisions platform.

Solve complex business problems such as Safety tracking and Compliance; Equipment Maintenance, Repair, and Overhaul, provision Executive KPI Dashboard. 

Facilitate IT services and solutions for the transportation and logistics industry.

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ADDRESSING CURRENT CHALLENGES

 

POLICYHOLDER ANALYSIS

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Once a policy is sold, insurers don’t frequently interact with customers unless an individual is filing a claim or looking to move their business elsewhere. Given the limited opportunities for face time with customers, it is essential that insurers make the most of every single customer interaction to build loyalty, prompt good word-of-mouth marketing, and drive revenue.

 

THE SOLUTION

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Drapsa makes it easy for insurers to quickly comb through large amounts of customer data on activities related to website browsing, call center and social media interactions, demographics, and policy purchases. Insurers can extract valuable insights from this data that help them to appropriately group customers for marketing programs, predict customer defection, and personalize interactions they have with their policyholders. By providing better visibility into call center metrics such as wait times, quality and length of calls, and customer satisfaction, Drapsa helps insurers to refine their operational, customer service, and sales strategies. 

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EXECUTIVE KPI DASHBOARD

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Transportation and logistics organizations rely on a variety of line-of-business reporting tools for operational and financial analysis. To get a complete holistic overview, they require a single, integrated operational and financial reporting tool. 

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THE SOLUTION

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Drapsa securely delivers the financial and operational data transportation and logistics executives need to have a  single, intuitive, real-time dashboard. This helps executives efficiently manage daily tasks, make better business decisions, and effectively collaborate with colleagues. thereby  bringing  time and costs savings.

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SAFETY TRACKING & COMPLIANCE

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Transportation and logistics, being a high risk industry means,  a single major incident can have profound costs: significant financial repercussions, irreparable damage to the brand, or even loss of life. It is vital that organizations do whatever is necessary to ensure compliance with government regulations and protect the health and safety of their workforce and passengers.

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THE SOLUTION

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Drapsa  provides a platform to streamline safety tracking and compliance management processes. Using mobile apps, organizations can verify daily driver vehicle inspection reports, violation activity, and performance data such as mpg, idle time, and hard braking. This information is condensed to a single driver scorecard, eliminating the need for managers to check multiple websites, databases, and spreadsheets for a 360-degree view of the driver.  In addition to tracking information, these can be programmed to provide alerts regarding atypical driver behavior. After generating an alert, the driver receives an automatic assignment to undertake a corrective action. By automating this process, operational managers can spend more time communicating with drivers and less time simply searching for "at-risk" behavior.

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INDUSTRY VIEW 

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The traditional brick-and-mortar retail business model is being seriously challenged, as consumers increasingly use smartphone applications and other digital channels for purchases and product comparisons. Physical and digital channels are blurring, and today’s discerning consumer wants a seamless buying experience across every retail touch point.

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INDUSTRY RESPONSE

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Retail enterprises are looking to provide their demanding customers a consistent ‘omni-channel’ shopping experience. They are increasingly engaging with buyers directly, over new-age platforms. Advanced analytics on data sourced from social media, mobile and other channels are enabling enterprises to better understand the pulse of their customers. Digital technologies have made it easier to roll out personalized consumer interactions and promotions.

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OUR APPROACH

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Facilitate SME support through network of partnerships in niche areas.

Provide comprehensive insights into operations with proprietary decisions platform.

Drapsa's services and solutions for retail can help you boost customer satisfaction. We enable retailers to streamline operations with relevant technologies and derive actionable consumer and business insights by harnessing advanced analytics tools. 

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ADDRESSING CURRENT CHALLENGE

 

SUPERINTELLIGENCE

 

 

SuperIntelligence is a new class of analytics where answers automatically surface in the websites, applications, and mobile devices people use every day. This breakthrough in enterprise intelligence has the ability to seamlessly empower 100% of a workforce with the information they need to make better decisions—zero clicks required. 

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It’s all built on a new yet familiar object: SuperIntelligence cards.

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SuperIntelligence cards surface relevant information and recommendations directly within websites, applications, and mobile devices. The cards consolidate information from a variety of enterprise data sources into bite-sized views about a specific topic on the people, products, organizations, and processes essential to your business. Bringing up a relevant card is as simple as hovering over a highlighted word or tapping on a push notification on the way to your next meeting.

 

Use Case

 

Provide retailers with instant insight into customer purchasing behavior and activities—helping them personalize their interactions and gain a competitive edge.

 

Users

 

Store Associates, Store Managers, Marketers

 

 

Business Value

 

 

For today’s retailer, a strong understanding of customers can be the difference between success and failure. Arming store operations and marketing personnel with instant access to intelligence on purchasing behavior, loyalty rewards, return rates, and customer service inquiries empowers retailers to offer more targeted promotions and provide personalized product recommendations.

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